Privacy Policy

Overview

Bruno's Headlight Restoration ("we," "our," or "us") is a mobile headlight restoration service operating in Beaverton, Oregon and throughout the greater Portland metro area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online quoting tool. Please read this policy carefully. By using our site or submitting a quote request, you consent to the practices described here.

Information We Collect

We collect information in two ways:

Information You Provide Directly

• Full name
• Phone number and/or email address
• Vehicle year, make, and model
• Headlight condition details selected through our quoting tool
• Service address or location (for scheduling mobile appointments)
• Any messages or notes you submit through contact forms

Information Collected Automatically

• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring URLs
• General geographic location (city/state level, derived from IP address)

We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or payment card details through this website. Payment is handled in person at time of service.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to quote requests and inquiries
• To schedule and confirm mobile service appointments
• To provide accurate pricing based on your vehicle details
• To send appointment reminders and follow-up communications
• To improve our website and quoting tool based on usage patterns
• To comply with applicable Oregon and federal laws and regulations

We will not use your information for any purpose inconsistent with what is described in this policy without your prior consent.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With scheduling and CRM tools (such as GoHighLevel) that we use to manage appointments — these providers are contractually obligated to protect your data
• With analytics providers (such as Google Analytics) to help us understand how our website is used — data shared is aggregated or anonymized
• If required by law, subpoena, or other legal process
• To protect the rights, safety, or property of Bruno's Headlight Restoration or our customers

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide ongoing service, and comply with our legal obligations. Quote and contact information is typically retained for up to 24 months. You may request deletion of your data at any time by contacting us.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our site but will not prevent you from requesting a quote or contacting us.

Your Rights (Oregon Residents)

As an Oregon resident, you have the right to:

• Know what personal information we have collected about you
• Request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us using the information below. We will respond within 30 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our site following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out: